Botanique Florists Gold Coast Flower Delivery Details.

Botanique Florists Gold Coast send flowers for same day delivery, order online by 2.00PM EST Monday to Friday & 11.30AM EST Saturday. Orders placed online, outside normal trading hours, will be processed and delivered the next business day. No delivery on Sunday or public holidays unless prior arrangement has been made directly with the studio, phone +61 7 55737666.

Deliveries can be anytime between 9.00AM and 6.00PM, Mon-Sat. Specific time drops or out of hours deliveries may incur extra charges. We endeavour to meet your preferred time allocation; however we cannot guarantee this without a priority delivery fee. Provide us with a suitable contact telephone number or instructions on where to leave the flowers should there be no one at home.

Delivery that has been attempted and could not be left at the address, may incur an extra delivery fee.  Reasons for non delivery could either be due to an incorrect address, no easy access to the property or the recipient not being home and there being no safe place to leave the flowers.

URGENT or RUSH DELIVERY

For 2 hour turn around or point to point time specific deliveries with less than a 2 hour delivery window, deliveries are calculated at $35.00 each address plus $5 for every item after the first delivered to the same address. Use this option for delivery to weddings, events, functions or special occasions. This rule does not apply for funeral deliveries.

Christmas Trading Hours 2011/2012

Send Christmas flowers and gifts from your local Gold Coast Florists, Botanique Florists Gold Coast we offer guaranteed same day flower delivery for orders placed and processed by 2.00PM Saturday 24^th December. Orders placed online, outside normal trading hours, will be processed and delivered the next business day Wednesday 28^th December. No delivery service on Sunday 25^th (Christmas Day), Monday 26^th (Boxing Day) and Tuesday 27^th (Boxing Day Public Holiday) unless prior arrangement has been made directly with the studio, phone +61 7 55737666.

To book delivery for 28th December, 29th December, 30th December and 31st December place your order online for next day delivery. We cannot guarantee same day delivery during this week. The Botanique studio phones will be unattended  from 25th December and will reopen on Tuesday 3rd January. All emails will be replied to and all flowers ordered online from the Christmas section will be delivered between this period.

All online orders placed between 25th December and 3rd January will be processed for delivery during this week. We are available for pre-booked special events and weddings.

View more information on Christmas deliveries, New Year deliveries and our calender, click here. CHRISTMAS DELIVERY.

Easter Trading Hours

Open Easter Saturday 7th April for delivery and pick up 10.00AM - 12.00PM. CLOSED Good Friday, Easter Sunday and Easter Monday.

ANZAC Day 25th April trading hours

CLOSED ANZAC DAY 25 April. Normal trading hours either side of ANZAC day.

Mothers Day delivery

Open Mothers Day Sunday 13th May for delivery and pick up from 7.00AM - 3.00PM.  Order online to have the delivery included.

Valentines day delivery

Botanique Florists Gold Coast cannot guarantee time specific delivery on Valentines Day, please provide us with a contact telephone and home address if it is for a business delivery. Before ordering online, please contact our studio for verbal confirmation on +61 7 5573 7666.

Botanique Flowers guaranteed same day delivery local Gold Coast suburbs and cut off times:

Order BEFORE 4 PM Monday to Friday and 11:30AM Saturday: Arundel, Boykambil, Coomera, Coomera Marina Precinct/Gold Coast City Marina, Gaven, Helensvale, Hope Island, Maudsland, Monterey Keys, Oxenford, Oyster Cove, Pacific Pines, Park Lake, River Downs, Sanctuary Cove, Santa Barbara, Studio Village, The Shores, Upper Coomera, WESTFIELD Helensvale.

Order BEFORE 2 PM Monday to Friday, 11:30 AM Saturday: Allamanda hospital, Andrews, Ashmore, Benowa, Biggera Waters, Broadbeach, Bundall, Burleigh Town, Burleigh Heads, Burleigh Waters, Carrara, Chevron Island, Chirn Park, Clear Island Waters, Coombabah, Ernest, Ephraim Island, Florida Gardens, Gold Coast hospital, Gold Coast University Hospital, Harbour Town Shopping Centre, Hollywell, Isle of Capri, Labrador, Main Beach, Mermaid Beach, Mermaid Waters, Merrimac, Miami, Molendinar, Mudgeeraba, Musgrave Hill, Nerang, Nobby Beach, Pacific Private hospital, Paradise Island, Paradise Point, Parkwood, Pindarra hospital, Robina, Robina hospital, Runaway Bay, Sovereign Islands, Sorrento, Southport, Southport hospital, Stephens, Surfers Paradise, Varsity, Varsity Lakes, Varsity Waters.

Restricted delivery surburbs:

Extra delivery fees may apply to these areas, please choose the relevant postcode in the checkout or request a quote via Contact Us, or telephone+61-0-755737666.

Order BEFORE 9AM Monday to Friday, Not Saturday: Advance Town, Banora Point, Beenleigh, Bilambil Hts, Bilinga, Bonogin, Coolangatta, Coomera Waters, Currumbin, Currumbin Valley, Currumbin Waters, Eagleby, Eagle Heights, Elanora, Gilston, Gilberton, Guanaba, Jacobs Well, Kingsholme, Kirra, Maudsland, Mt Nathan, Mt Tamborine, North Tamborine, Ormeau, Pimpama, Reedy Creek, Tallai, Tallebudgera, Tugun, Tweed Heads, Willowvale, Worongary, Wongawallan, Yatala.

Substitution:

All designs illustrated are a guide to the style of flowers, gourmet foods and gifts that will be delivered.  Occasionally they may vary according to regional or seasonal availability, or when they do not meet Botanique Florist Gold Coast quality standards. It may not be suitable to send some arrangements to tropical areas. In some cases, substitutes of a similar value may be necessary to meet your requirements.  Some flowers may be delivered 'in bud' to provide longer enjoyment.

Alcohol:

You and your recipient must be 18 years or older to order or receive alcoholic beverages. Other conditions may apply in some States.

Cancellations:

Cancellations or alterations to orders must be made within 24 hours of ordering or prior to delivery, whichever is the shortest time.

Sunday & Public Holiday Delivery:

Sunday & Public Holiday delivery is not guaranteed. Please check directly with us before placing an order for delivery on Sunday.  Sunday deliveries of interstate orders are restricted to participating florists.

Returns Policy:

In the event your order is not what you expected, please return the unsatisfactory item to our studio within 24hrs and we will provide you with a 'no questions asked' full replacement.  For interstate and international orders, please contact us within 24hrs and we will follow up the complaint with the sending florist.

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