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Delivery - Returns

gold-coast-florist-botanique-flowers-purple-freesia-lissianthus-berries-for-wedding.jpgBotanique Florists Gold Coast Flower Delivery Service Details.

Botanique
Flowers and Gifts Gold Coast send flowers for same day delivery, order online by 2.00PM EST Monday to Friday & 10.30AM EST Saturday.

DELIVERY PRICES: Delivery prices start at $13 depending on delivery area. See full list below 

FREE DELIVERY - Gold Coast University Hospital, Gold Coast Private Hospital & specially marked products 

$13 - Helensvale, Monterey Keys & Riverdowns

$14.50 - Arundel, Ashmore, Biggera Waters, Coombabah, Gaven, Labrador, Molendinar, Oxenford, Pacific Pines, Parkwood, Runaway Bay, Southport & Studio Village

$15.50 - Hope Island & Sanctuary Cove

$16 - Carrara, Highland Park, Hollywell, Nerang, Paradise Point, Sorrento & Sovereign Island

$17.50 - Coomera, Maudsland, Park lake & Upper Coomera

$18.85 - Benowa, Broadbeach, Broadbeach Waters, Burleigh Heads, Burleigh Waters, Chevron Island, Clear Island Waters, Isle of Capri, Mermaid Beach, Mermaid Waters, Merrimac, Miami, Mudgeeraba, Nobby Beach, Reedy Creek, Robina, Surfers Paradise, Tallai, Varsity Lakes, Worongary

$20 - Pimpama & Willowvale 

$25 - Ormeau

All other areas start from $27.00 up to $40 depending on distance from our Helensvale store.

We offer an express courier service that will have your flowers made and delivered within a 3hr window from when your order is placed or from store opening hours (if order is placed outside normal business hours). This delivery service starts at $34.99

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Orders placed online, outside normal trading hours, will be processed and delivered the next business day. No delivery on Sunday or public holidays unless prior arrangement has been made directly with the studio, phone +61 7 55737666.

Deliveries can be anytime between 8.00AM and 5:30PM, Mon-Sat. Specific time drops or out of hours deliveries may incur extra charges. We endeavour to meet your preferred time allocation; however we cannot guarantee this without a priority delivery fee. Provide us with a suitable contact telephone number or instructions on where to leave the flowers should there be no one at home.

Delivery that has been attempted and could not be left at the address, may incur an extra delivery fee.  Reasons for non delivery could either be due to an incorrect address, no easy access to the property or the recipient not being home and there being no safe place to leave the flowers.

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Botanique Flowers standard same day delivery local Gold Coast suburbs and cut off times:

Order BEFORE 2:00 PM Monday to Friday and 10:30AM Saturday: Arundel, Boykambil, Coomera, Coomera Marina Precinct/Gold Coast City Marina, Gaven, Helensvale, Hope Island, Maudsland, Monterey Keys, Oxenford, Oyster Cove, Pacific Pines, Park Lake, River Downs, Sanctuary Cove, Santa Barbara, Studio Village, The Shores, Upper Coomera, WESTFIELD Helensvale.

Order BEFORE 2 PM Monday to Friday, 10:00 AM Saturday: Allamanda hospital, Andrews, Ashmore, Benowa, Biggera Waters, Broadbeach, Bundall, Burleigh Town, Burleigh Heads, Burleigh Waters, Carrara, Chevron Island, Chirn Park, Clear Island Waters, Coombabah, Ernest, Ephraim Island, Florida Gardens, Gold Coast hospital, Gold Coast University Hospital, Harbour Town Shopping Centre, Hollywell, Isle of Capri, Labrador, Main Beach, Mermaid Beach, Mermaid Waters, Merrimac, Miami, Molendinar, Mudgeeraba, Musgrave Hill, Nerang, Nobby Beach, Pacific Private hospital, Paradise Island, Paradise Point, Parkwood, Pindarra hospital, Robina, Robina hospital, Runaway Bay, Sovereign Islands, Sorrento, Southport, Southport hospital, Stephens, Surfers Paradise, Varsity, Varsity Lakes, Varsity Waters.

Restricted delivery surburbs:

Extra delivery fees may apply to these areas, please choose the relevant postcode in the checkout or request a quote via Contact Us, or telephone+61-0-755737666.

Order BEFORE 11AM Monday to Friday, Not Saturday: Advance Town, Banora Point, Beenleigh, Bilambil Hts, Bilinga, Bonogin, Coolangatta, Coomera Waters, Currumbin, Currumbin Valley, Currumbin Waters, Eagleby, Eagle Heights, Elanora, Gilston, Gilberton, Guanaba, Jacobs Well, Kingsholme, Kirra, Maudsland, Mt Nathan, Mt Tamborine, North Tamborine, Ormeau, Pimpama, Reedy Creek, Tallai, Tallebudgera, Tugun, Tweed Heads, Willowvale, Worongary, Wongawallan, Yatala.

Gold Coast Post Codes List

Substitution:

All designs illustrated are a guide to the style of flowers, gourmet foods and gifts that will be delivered.  Occasionally they may vary according to regional or seasonal availability, or when they do not meet Botanique Florist Gold Coast quality standards. It may not be suitable to send some arrangements to tropical areas. In some cases, substitutes of a similar value may be necessary to meet your requirements.  Some flowers may be delivered 'in bud' to provide longer enjoyment.

Alcohol:

You and your recipient must be 18 years or older to order or receive alcoholic beverages. Other conditions may apply in some States.

Cancellations:

Cancellations or alterations to orders must be made within 24 hours of ordering or prior to delivery, whichever is the shortest time.

Sunday & Public Holiday Delivery:

Sunday & Public Holiday delivery is not guaranteed. Please check directly with us before placing an order for delivery on Sunday.  Sunday deliveries of interstate orders are restricted to participating florists.

Returns Policy:

In the event your order is not what you expected, please return the unsatisfactory item to our studio within 24hrs and we will provide you with a 'no questions asked' full replacement.  For interstate and international orders, please contact us within 24hrs and we will follow up the complaint with the sending florist.

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